Shipping Policy

Effective Date: 23/03/2025

At Pureface Solutions, we strive to provide our customers with a smooth and efficient shopping experience. This Shipping Policy outlines the details regarding shipping times, costs, and other important information related to your order.

Order Processing Time
Orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email once your order has been processed and shipped.

Shipping Methods and Delivery Times
We offer the following shipping method:

• Standard Shipping: Estimated delivery time of 7-14 business days, depending on your location.

• International Shipping: Estimated delivery time of 7-14 business days, depending on the destination country.

Delivery times may vary based on your location and external factors like weather or customs delays for international orders.

Shipping Costs
Shipping costs are calculated at checkout based on your location, the weight of your order, and the chosen shipping method.

Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information so you can monitor your package’s progress. You can also track your order through your account on our website.

Shipping Restrictions
We ship worldwide, but shipping availability may depend on the current global situation, including factors such as international shipping policies, customs regulations, and unforeseen circumstances. If shipping to your location is unavailable at the time of your order, we will notify you and work to find a suitable solution.

Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your order. Pureface Solutions is not responsible for lost or delayed packages due to incorrect or incomplete address information. If you notice an error in your shipping details, please contact us immediately.

Customs and Duties for International Orders
For international orders, customs fees, import duties, or taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer and are not included in the purchase price or shipping fees. We recommend checking with your local customs office for more information on these charges.

Damaged or Missing Items
If your order arrives damaged or if any items are missing, please contact us within 3 days of receiving your shipment. We will work with you to resolve the issue as quickly as possible.

Changes to Shipping Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for updates.

Contact Us
If you have any questions or concerns about shipping, please

feel free to contact us.

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